Missed Appointments Calculator for Massage Therapists

Late cancellations and no-shows cost more than most therapists think. Add your own figures to see what they cost you in a year, and how much a cancellation fee or a deposit would recover. Nothing you enter is saved or sent anywhere.

1. Your diary

Your price per treatment

Treatments a week An average week, not your busiest.

Working weeks a year 52, less holidays, bank holidays, training and sick days.

Late cancellations and no-shows Appointments cancelled too late to fill, or not turned up to, in a typical month. a month

Room hire you still pay for an empty slot If you pay for the room by the hour. Leave blank if not. per slot

2. A policy you could use

Late cancellation fee As a share of your price. Many therapists charge 50% to 100%. % of price

Deposit taken at booking (optional) Kept if a client cancels late or does not turn up.

What missed appointments cost you in a year

£0

Missed appointments a year: 0
Treatment income lost: £0
Room hire paid for empty slots: £0
Share of your treatment income: 0%

These are estimates. In practice, a clear policy that clients agree to when they book also means fewer late cancellations in the first place. Keep any fee fair, and tell clients about it before they book. Nothing you enter is saved or sent anywhere.

Get our free booking and cancellation policy template How do other therapists handle no-shows? Ask in the forum